{"id":516,"date":"2022-10-24T15:30:29","date_gmt":"2022-10-24T15:30:29","guid":{"rendered":"https:\/\/dlmconversion.com\/?page_id=516"},"modified":"2025-08-12T16:43:55","modified_gmt":"2025-08-12T20:43:55","slug":"iris-conversational-ai","status":"publish","type":"page","link":"https:\/\/dlmconversion.com\/lead-management-services\/iris-conversational-ai\/","title":{"rendered":"IRIS Conversational AI"},"content":{"rendered":"\t\t\n\t<section class=\"service-partner full-width\">\n        <div class=\"container\">\n\t\t\t\t\t\t<div class=\"swiper-container swiper-partner\" data-aos=\"zoom-in\"   data-aos-duration=\"1500\">\n\t\t\t\t<div class=\"swiper-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\"><img decoding=\"async\" src=\"https:\/\/dlmconversion.com\/wp-content\/uploads\/2022\/09\/Symplast.png\" alt=\"\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\"><img decoding=\"async\" src=\"https:\/\/dlmconversion.com\/wp-content\/uploads\/2022\/09\/AAD.png\" alt=\"\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\"><img decoding=\"async\" src=\"https:\/\/dlmconversion.com\/wp-content\/uploads\/2022\/09\/ADA.png\" alt=\"\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\"><img decoding=\"async\" src=\"https:\/\/dlmconversion.com\/wp-content\/uploads\/2022\/09\/Allergan.png\" alt=\"\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\"><img decoding=\"async\" src=\"https:\/\/dlmconversion.com\/wp-content\/uploads\/2022\/09\/asaps.png\" alt=\"\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\"><img decoding=\"async\" src=\"https:\/\/dlmconversion.com\/wp-content\/uploads\/2022\/09\/inmode.png\" alt=\"\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\"><img decoding=\"async\" src=\"https:\/\/dlmconversion.com\/wp-content\/uploads\/2022\/09\/ModMed.png\" alt=\"\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\"><img decoding=\"async\" src=\"https:\/\/dlmconversion.com\/wp-content\/uploads\/2025\/01\/AAO1_Cred-Logo-small.png\" alt=\"\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\"><img decoding=\"async\" src=\"https:\/\/dlmconversion.com\/wp-content\/uploads\/2025\/01\/AAO2_Cred-Logo-small.png\" alt=\"\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/section>\n\t\n\n\n<style>\n@media(max-width:767px){\n\t}\n<\/style>\n\t <section class=\"compare-section full-width\" style=\"background:url(https:\/\/dlmconversion.com\/wp-content\/uploads\/2022\/11\/IRIS-ai-cta.jpg)no-repeat center center \/ cover;\">\n\t\t<div class=\"compare-overlay\">\n\t\t\t<img decoding=\"async\" src=\"https:\/\/dlmconversion.com\/wp-content\/themes\/twentytwentyone-child\/assets\/images\/Group 1542.png\" alt=\"\" class=\"compare-icon-one float1\" >\n\t\t\t<img decoding=\"async\" src=\"https:\/\/dlmconversion.com\/wp-content\/themes\/twentytwentyone-child\/assets\/images\/Group 3799.png\" alt=\"\" class=\"compare-icon-two float2\" >\n\t\t\t<div class=\"container\">\n\t\t\t   <div class=\"compare-content\" data-aos=\"fade-up\"     data-aos-duration=\"1000\"\t>\n\t\t\t\t\t<h5>STILL SKEPTICAL ABOUT AUTOMATED TEXTING?<\/h5>\n<h2>Find out if IRIS is right for your marketing strategy.<\/h2>\n<p>Not everyone needs every tool in the marketing toolkit to have a successful growth plan for their practice. There are advantages and disadvantages to spending resources on nearly every aspect of marketing, including tools we believe in strongly. Learn more about the limits and benefits of chat bots.<\/p>\n\t\t\t\t\t\t\t\t\t\t<a href=\"\/the-pros-and-cons-of-chatbots\/\" class=\"common-button green-line-button\">Read The Blog<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\t\t\t\n\t\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:15%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\">\n<h3 class=\"wp-block-heading\" class=\"wp-block-heading\" id=\"as-mobile-devices-become-more-powerful-and-more-prevalent-in-everyones-daily-lives-their-expectations-around-who-they-trust-having-access-to-sending-them-texts-has-changed-as-well\"><a href=\"#as-mobile-devices-become-more-powerful-and-more-prevalent-in-everyones-daily-lives-their-expectations-around-who-they-trust-having-access-to-sending-them-texts-has-changed-as-well\" class=\"heading-link\" id=\"quick-as-mobile-devices-become-more-powerful-and-more-prevalent-in-everyones-daily-lives-their-expectations-around-who-they-trust-having-access-to-sending-them-texts-has-changed-as-well\"><\/a>As mobile devices become more powerful and more prevalent in everyone\u2019s daily lives, their expectations around who they trust having access to sending them texts has changed as well. <\/h3>\n\n\n\n<p >This has created an emerging market for medical practices for multiple reasons, from marketing directly to potential patients to reminding current ones about upcoming specials or appointments. IRIS Conversational AI is DLM\u2019s solution for medical practices to engage new patients with text conversations that are scalable and simple for anyone in the office to respond to.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:15%\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\" class=\"wp-block-heading\" id=\"what-is-iris-conversational-ai\"><a href=\"#what-is-iris-conversational-ai\" class=\"heading-link\" id=\"quick-what-is-iris-conversational-ai\"><\/a>What is IRIS Conversational AI?<\/h2>\n\n\n\n<p >IRIS Conversational AI is a text message-based communication application within DLM Insight that allows practices to message phone numbers gathered through a web form. In addition to manual conversation responses with real people in your office, you can also set up automated conversations, such as a series of initial texts that describe your availability for specific procedures, notify texters of office hours, and remind them of upcoming appointments.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\" class=\"wp-block-heading\" id=\"hipaa-compliant-conversations-in-a-central-location\"><a href=\"#hipaa-compliant-conversations-in-a-central-location\" class=\"heading-link\" id=\"quick-hipaa-compliant-conversations-in-a-central-location\"><\/a>HIPAA-Compliant Conversations in a Central Location<\/h3>\n\n\n\n<p >As a medical practice, any conversations you have with people regarding medical procedures need to be HIPAA-compliant, which is built into IRIS\u2019s engagement process. People first fill out a contact form and consent to receive an initial text from your practice, which will then confirm the opt-in process for that specific number and personal information (name and procedure of interest, for example) before the conversation can begin.<\/p>\n\n\n\n<p >Once opted in, your practice can send and receive texts with people from within Insight in a simple inbox setup that any relevant team member can log into securely from anywhere. This makes it easier for your team to stay on top of text leads so you don\u2019t miss an opportunity if someone takes the day off, for example.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\" class=\"wp-block-heading\" id=\"automated-text-drip-campaigns\"><a href=\"#automated-text-drip-campaigns\" class=\"heading-link\" id=\"quick-automated-text-drip-campaigns\"><\/a>Automated Text Drip Campaigns<\/h3>\n\n\n\n<p >Much like what you may already be using for email campaigns, you can set up text message drip campaigns to inform new leads about your most sought-after services or about a specific procedure of interest they have indicated. We can offer our best practices for how often and how to craft these text campaigns or you can try out IRIS for yourself to see how easy it is to create more personalized relationships through texts rather than emails.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n \t\t<section class=\"compare-section case-studies full-width\" style=\"background:url(https:\/\/dlmconversion.com\/wp-content\/uploads\/2022\/09\/Janiga-Review-banner2.jpg)no-repeat center center \/ cover;\">\n\t\t<div class=\"compare-overlay\">\n\t\t\t<img decoding=\"async\" src=\"https:\/\/dlmconversion.com\/wp-content\/themes\/twentytwentyone-child\/assets\/images\/Group 2595.png\" alt=\"\" class=\"compare-icon-one float1\">\n\t\t\t<div class=\"container\">\n\t\t\t   <div class=\"compare-content\"> \n\t\t\t\t\t<div class=\"case-content\">   \n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"quote\">\u201c<\/span>\n\t\t\t\t\t\t<h3><!-- wp:paragraph -->\nDLM has been a consistent force for our practice. We can count on them for qualified leads and clear communication!\n<!-- \/wp:paragraph --><\/h3>\t\t\t\t\t\n\t\t\t\t\t\t<p class=\"hading\">Dr. Jennifer Janiga<\/p>  \t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t<a href=\"\/about-us\/testimonials\/\" class=\"common-button green-line-button\">Read Our Reviews<\/a>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\t\n\t \t\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:15%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\">\n<h2 class=\"wp-block-heading\" class=\"wp-block-heading\" id=\"benefits-of-text-message-marketing\"><a href=\"#benefits-of-text-message-marketing\" class=\"heading-link\" id=\"quick-benefits-of-text-message-marketing\"><\/a>Benefits of Text Message Marketing<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" class=\"wp-block-heading\" id=\"77-of-consumers-say-they-would-have-a-positive-perception-of-a-business-that-utilized-sms\"><a href=\"#77-of-consumers-say-they-would-have-a-positive-perception-of-a-business-that-utilized-sms\" class=\"heading-link\" id=\"quick-77-of-consumers-say-they-would-have-a-positive-perception-of-a-business-that-utilized-sms\"><\/a>77% of consumers say they would have a positive perception of a business that utilized SMS.<\/h3>\n\n\n\n<p >The statistics of text marketing, whether for previous patients or potential new ones, speak for themselves. The average open rate for SMS marketing text messages is 98%, meaning you\u2019re essentially guaranteed people will at the very least see your messages and begin to remember your practice name and brand.<\/p>\n\n\n\n<p >In addition, a vast majority of people view their text message conversations, whether with brands or other people, as more personal than emails or cold calls. This greatly enhances their perception of whoever they receive a text from and makes it more likely they\u2019ll convert to a paying customer.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" class=\"wp-block-heading\" id=\"people-check-their-phones-up-to-160-times-a-day-once-every-10-minutes-or-less\"><a href=\"#people-check-their-phones-up-to-160-times-a-day-once-every-10-minutes-or-less\" class=\"heading-link\" id=\"quick-people-check-their-phones-up-to-160-times-a-day-once-every-10-minutes-or-less\"><\/a>People check their phones up to 160 times a day \u2013 once every 10 minutes or less.<\/h3>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" class=\"wp-block-heading\" id=\"get-started-with-text-message-marketing-with-dlm-iris\"><a href=\"#get-started-with-text-message-marketing-with-dlm-iris\" class=\"heading-link\" id=\"quick-get-started-with-text-message-marketing-with-dlm-iris\"><\/a>Get Started with Text Message Marketing With DLM IRIS<\/h2>\n\n\n\n<p >This tool has already had significant impacts on driving qualified leads into the proper funnels and pushing marketing dollars further than ever. Learn more about why our clients love IRIS Conversational AI by filling out our <a href=\"https:\/\/dlmconversion.com\/contact-us\/\">online contact form<\/a>, <a href=\"mailto:kyle@dlmconversion.com\">sending us an email<\/a> directly, or <a href=\"tel:6162223735\">calling our office line<\/a>.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:15%\"><\/div>\n<\/div>\n\n\n\n","protected":false},"excerpt":{"rendered":"<p>As mobile devices become more powerful and more prevalent in everyone\u2019s daily lives, their expectations around who they trust having access to sending them&#8230;<\/p>\n","protected":false},"author":2,"featured_media":2027,"parent":515,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"class_list":["post-516","page","type-page","status-publish","has-post-thumbnail","hentry","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>AI Live Chat for Medical Healthcare Practices<\/title>\n<meta name=\"description\" content=\"We are the #1 trusted medical marketing agency with an AI live chatbot that helps our clients take their practice to new heights with no long term commitments.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dlmconversion.com\/lead-management-services\/iris-conversational-ai\/\" 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